Call Center (Answer incoming calls, provide accurate information and assistance to customers regarding products, services, and inquiries, Problem Resolution, Communication and support other Department, Documentation and Reporting)
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Monthly Reports (Sales, Calls, Complaints, Inquiries, Vendors, Application, Call Quality, Agents Evaluation).
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Corporate (Sales lead, placing orders, follow up with customers, Payments, Drivers, stock, complaints & return).
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Application Data (Modifying prices, pictures, promotions, push notifications, adding new items).
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Application (Placing Orders, Complaints, follow up with customers and butcheries)
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Logistics Reports (Renewal, fines, stickers, Number of orders, Traveled distance).
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Procurement (communication with supplier & handling forecast)
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Retail (Coops & Pos price update, change item, adding items & daily reports. |
Social media inquiries & posting & shooting videos |
Requirements |