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Bahasa Melayu HR Support Representative

Biñan, Laguna, Philippines
Job Title:                     Bahasa Melayu HR Support Representative
Job Location:              Biñan, Laguna, Philippines

Job Description:

The HR Support Representative role is responsible for providing a high-quality customer experience to all Western Digital employees, managers, and executives in their assigned area or region. The HR Support representative will serve as the first point of contact for general HR questions and help requests via the HR Central customer support channel, responding to both simple and complex questions that may require research and follow-up for resolution. In addition, the HR Support Representative is responsible for providing transactional and administrative support for HR processes such as onboarding, transfers, job separations, and other assigned HR processes. The HR Support representative will be accountable for documenting HR processes and knowledge management content, and representing the customer on HR projects and initiatives that impact the HR service, delivery model.
For Interested candidates please click or go to our partners job board www.myjob.ph
  • At least 6 months of HR experience in a generalist or support/coordination role
  • Excellent customer service skills with a high sense of urgency, ability to listen and respond to customer needs and ability to remain calm in high-pressure situations
  • Comfortable and experienced in processing workflow, transactions and data changes using HR
    systems and tracking cases in case management tools
  • Strong collaboration and teamwork skills. Demonstrated ability to work in a collaborative environment, build consensus and promote the exchange of information among project team members
  • Ability to promote and implement changes to current practices and processes
  • Excellent written, oral, and interpersonal communication skills
  • Strong analytical, creative problem solving, and, organizational skills
  • Ability to handle multiple concurrent tasks and changing priorities
  • Attention to detail and ability to work independently
  • Experience with Workday, Taleo and Service Now is a plus
  • Must be fluent in Bahasa Melayu and English Language ( Speak, Read and Write)
Budget : 70,000 - 90,000 PHP Monthly

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