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System Administrator

Dubai, United Arab Emirates · Information Technology
Job Title:             System Administrator
Job Location:      Dubai, UAE
Job Scope:
Responsible for designing, organizing, modifying, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments.
Job Responsibilities:
  • Interface directly with the help desk and IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
  • Provide immediate, direct customer support and troubleshooting help to end users through email, telephone and personal communication.
  • Manage, deploy and configure hardware upgrades, software updates, security patches and other necessary items on an as-needed basis.
  • Perform daily system monitoring and backup procedures to ensure data security, availability and integrity of required resources, and proper recording of application logs and reviews.
  • Administer on-call and after-hours technical support during monthly scheduled outages and unscheduled emergency situations.
  • Collaborate with various managers and other IT personnel to improve existing processes, increase automation and meet product development goals.
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  • Bachelor’s in computer science or related field
  • Expert-level proficiency in a minimum of two unique operating systems
  • At least 2 Years’ experience as System administrator
  • Strong skills in minimum one scripting language
  • Ability to work independently and collaborate with peers as needed
  • Strong oral and written communications skills
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